At Outletsale.com we are confident you will be happy with your order. If for any reason you are not satisfied with your purchase, please let us know at help@outletsale.com or call customer support at 866-209-2128 to receive return/exchange information.

 Outletsale offers:

  • 30-day exchange 
  • 90-day no-hassle Returns  
  • 1 Year Warranty on all products

In the case of the wrong item being shipped, Outletsale will cover the full return shipping costs and reship the correct items at no cost. For all other exchanges, the customer must pay for return shipping.

 

In the unfortunate case that an item arrives damaged, please inform Outletsale within 48 hours of receiving the order. Please email us at Help@outletsale.com , include your order number, a brief description of the damage, and a photo of the damaged item/items. 

 

To report damage or faulty items please email us at Help@outletsale.com or call customer support at 866-209-2128. Our customer support will provide the best solution to resolve any issue you may have. 

 

All exchanges will be processed within 2 business days, and the customer will be notified when their item has been shipped.  

 

For order cancellations, we accept order cancellations before the items have been processed for shipping approximately 2 hours from order confirmation. To cancel your order, please contact us at 866-209-2128 or email or chat with our customer support on outletsale.com/support. Please have your order number/confirmation code. If the item has already been shipped, outletsale cannot cancel an order.